Terms and Conditions - House Clearance Havering
Welcome to our comprehensive Terms and Conditions for House Clearance services in Havering. By engaging with our services, you agree to comply with and be bound by the following terms. Please read them carefully to ensure a clear understanding of our policies and procedures.
1. Introduction
These terms outline the rules and regulations governing the use of our house clearance services in Havering. By accessing or using our services, you accept these terms in full. If you disagree with any part of these terms, you must refrain from using our services.
2. Services Offered
We provide a range of house clearance services, including but not limited to:
- Removal of unwanted items
- Recycling and disposal of household waste
- Estate clearance
- Donation of eligible items to charity
3. Booking and Scheduling
3.1 Booking Process
To schedule a house clearance, clients must provide accurate and complete information. Bookings can be made through our online platform or by contacting our customer service team.
3.2 Confirmation
Upon receiving a booking request, we will confirm the appointment via email or phone. It is the client's responsibility to ensure the accuracy of the provided contact information.
4. Pricing and Payment
4.1 Pricing
Our pricing is based on the volume of items to be cleared, accessibility of the property, and any additional services required. A detailed quote will be provided before commencing any work.
4.2 Payment Terms
Payments are due upon completion of the house clearance service unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
5. Client Responsibilities
Clients are expected to:
- Ensure that access to the property is available at the scheduled time.
- Provide accurate information about the items to be cleared.
- Secure any valuable or sensitive items prior to the clearance.
Failure to comply may result in delays or additional charges.
6. Our Responsibilities
We are committed to delivering high-quality house clearance services. Our responsibilities include:
- Arriving at the scheduled time
- Performing the clearance efficiently and respectfully
- Ensuring proper disposal and recycling of items
- Maintaining confidentiality of client information
7. Cancellations and Rescheduling
Clients may cancel or reschedule their appointments by providing at least 48 hours notice. Cancellations made within 48 hours may incur a cancellation fee.
8. Liability
While we take utmost care during the clearance process, we are not liable for:
- Damage caused by inherent structural issues of the property
- Pre-existing damage to items prior to clearance
- Loss of items not declared during the booking process
We recommend clients review their existing insurance policies to cover any potential losses.
9. Privacy Policy
Your privacy is important to us. We adhere to all relevant data protection laws and ensure that your personal information is handled securely and responsibly. For detailed information, please refer to our Privacy Policy.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England.
11. Amendments
We reserve the right to modify these terms at any time. Any changes will be communicated to clients via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
12. Force Majeure
We are not liable for any failure to perform our obligations under these terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, or other unforeseen events.
13. Termination
We may terminate our services to a client if they breach any of these terms. In such cases, any fees paid in advance will be refunded on a pro-rata basis, excluding any work already performed.
14. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These terms constitute the entire agreement between the client and our house clearance service in Havering, superseding all prior agreements and understandings.
16. Contact Information
For any questions or clarifications regarding these terms, please reach out to our customer service team.
By using our house clearance services in Havering, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.